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Registration fees


Each provider of regulated activities will pay a single annual fee on the same date each year. This fee will cover all registration, variation and compliance requirements for all locations.

We carried out a public consultation and considered all of the responses before finalising our scheme. The scheme was approved by the Secretary of State for Health in March 2011.

We also carried out a regulatory impact assessment on the fees scheme.

Information and guidance on the fees providers have to pay, including how and when they need to pay, can be found in our fees guidance below.

Please note: We updated this guidance document on 4 April 2011. The document now includes information about fees if you have to change your registration, fees and forms after 1 April 2011, and direct debit and rebate arrangements. We also added some examples of how annual fees will be calculated and how we will be streamlining billing dates for invoicing.

We will continue to update the guidance, so always refer to the website for the most updated information.

Key information

When is my fee due?

The date you will be invoiced is related to the date of your registration. This means some providers will be invoiced in April, covering the period from 1 April 2011 to 31 March 2012.  

If your registration is granted after 1 April, you will be invoiced once you have received your certificate of registration. In these cases your annual fee will cover one calendar year from the date of your registration.

You will be sent an invoice in advance of the payment due date.

How much will my fee be?

The amount you will have to pay is based on the number of locations you have. You can find more information in the fees scheme.

Your invoice will show in detail how we have calculated the fee you will be required to pay.

How do I pay my fee?

Full details of how to pay will be outlined in your invoice, and can be found in the fees guidance for providers.

Who do I contact if I have any questions about my fee?

Please refer to our fees guidance for providers in the first instance.

If your query is not answered there, you can contact us using the details below:

Email: credit.control@sbs.nhs.uk

Telephone: 0303 123 1155

Or you can write to us:

Care Quality Commission
T70 Receivables F179 
Shared Business Services 
Phoenix House
Topcliffe Lane
Wakefield
WF3 1WE